No advertising cookies. Optional analytics starts off.
ORDIA uses browser storage for features you request, such as saving a household plan. Optional anonymous event analytics is disabled unless you actively accept it.
What this notice covers
This notice covers cookies, local storage, session storage and similar technologies that store information on, or access information from, your device when you use ordia.help.
Essential browser storage
Essential storage supports features requested by the visitor and does not require an optional-analytics choice. It may include:
- the Household Check and ORDIA Dashboard plan saved in local storage;
- accessibility preferences such as dark mode, larger text and reduced motion;
- local tasks, document labels, energy information and privacy choices;
- the choice to use essential-only storage or allow optional analytics;
- service-worker files that allow faster loading and app-like installation.
These records normally remain until you erase them, clear website data, use private browsing, or the browser removes them.
Optional analytics
If accepted, ORDIA may send limited anonymous event labels through the website’s analytics facility, for example that a visitor opened a page or selected a public booking button. Event labels must not contain household answers, names, addresses, postcodes, bill figures, meter readings or free-text messages.
Optional analytics is used to understand which public features are useful and where the website may need improvement. It remains off until the visitor selects “Accept optional analytics”.
Your current choice
Third-party services
Calendly, WhatsApp, email links, Utility Warehouse and official government data services open only when you choose to use them. Those organisations may use their own cookies or similar technologies under their own notices. ORDIA does not control storage set after you leave this website.
The embedded video is served as a website file rather than through a third-party advertising video platform.
Changing or withdrawing your choice
Select “Privacy choices” in the footer at any time. Choosing essential only stops future optional event tracking on this browser. It does not erase information already processed by a provider, although the analytics used by ORDIA is intended to contain only limited, non-household event labels.
You may also clear browser storage through your browser settings. Doing so removes the saved household plan and accessibility preferences from that browser.
Contact
Questions can be sent to paul.scrase@uw.partners.
Last updated: 30 July 2026.